March 12, 2020
Updated March 23, 2020
Faded Poppy Weddings
We at Faded Poppy are following the latest directives of the CDC and are taking even more precautions than normal to ensure the wellbeing of our clients and ourselves. Here are just a few of the precautions we’ll be implementing:
Effective immediately we are imposing a no touch policy which means no hand shaking, hugging etc. We are happy to elbow bump and hug from afar. We are frequent hand washers anyway but please excuse us if we disappear to wash or sanitize our hands after contact with a person or object at any location including your wedding. We are still more than happy to decorate your event space with personal items and pack them up at the end of the night, but we’ll just be more cognizant of germs than usual while doing so. Please be mindful when packaging your items prior to your wedding not to handle them after accidentally coughing or sneezing into your hands. We suggest keeping yourself abreast of CDC developments in order to keep yourself and your guests safe. We will wear a face mask at our discretion.
We are no longer offering in-person meetings, including any that are already scheduled, until further notice. We are more than happy to meet by telephone, FaceTime or Skype. As always you have unlimited access to us via email, phone & video chat.
Anybody with an event within the next two weeks almost certainly needs to postpone or, at the very least, reduce the guest count to 10 or fewer people. For events in the next couple of months things are uncertain but, if the virus continues to spread as it has been, it seems unlikely this will change. We recommend enquiring with venues now after which future dates they have available. They may have some availability in the summer since bookings tend to tail off at this time getting busy again in the fall and then tapering off in late-November.
We would suggest preparing yourself for the possibility that some guests may decide not to attend your wedding at the last minute. This could be because they became ill; they’re travelling from a location that has some cases of infected people; or because they’re reluctant to travel by air. This could be especially true for the elderly and infirm. If you get to a point where you feel you must make some hard choices about who to invite, please feel free to discuss this with us.
If we should find ourselves subjected to the virus, we will do everything we can to be as minimal a disruption to your day as possible. You may find that the Faded Poppy member you were originally working with cannot attend but another will replace them; if we are all unable to attend then we will have a list of trusted wedding professionals whom we can call upon to step-in and take our place if needed.
We will take extra care when creating and delivering flowers, this will include extra hand washing, limited contact and swift exits. Please know that this is for your protection and not because we don’t want to spend time with you.
As-of last week our floral wholesaler is honoring cancellations with 14 days’ notice excluding any stems originating in Holland. Very few of our stems are sourced from Holland so this shouldn’t be a major problem. They pointed out that many of their competitors are not permitting cancellations of any kind so their more customer-friendly policy could well change if the situation continues to deteriorate. Please give us as much advance warning as possible, no less than 14 days, if you need to cancel or reschedule your floral order so we can relay this to our wholesaler.
This has not been an easy decision, limiting our contact and implementing some of these restrictions is going to be difficult because of how much we care for each of you. We appreciate your understanding and hope we can get through this together, quickly.
Faded Poppy Mercantile
We appreciate our new & returning customers and were just beginning to get busy. But the risk of cross contamination has caused us to temporarily close the Mercantile’s doors – we are continuing to offer our inventory for sale at a new e-commerce site with all purchases being available for USPS or UPS Ground Shipping.
Unfortunately we had to put a temporary hold on our brand new flower bar concept. Not only are we unable to ship these but our amazing wholesaler is based in New York and had to temporarily close down because they're considered non-essential.
In order to keep our merchandise virus-free we are performing our own strict hygiene regimen and nobody except the two of us are permitted within our store.
The health of our clients, customers, family & friends is paramount, and we thank you for your assistance in our quest to keep everybody safe & healthy.
Please do not hesitate to contact us with any questions you may have.
Thank you very much for your understanding.
Sara & Jason Kite